Leadership
First to launchBe Exceptional
Set the standard for your role, own the outcome, and lead others to it.
For managers and emerging leaders · Led by Jacque Maples
On demandLive: 1 dayLive: 2 days
Pre-book
Coming soon
Courses that hold.
Thirteen courses built from work our partners have run, not studied. Take them on demand, or bring them to your company as a live one-day or two-day program. Pre-book now for first access and founding-member pricing.
For you
On demand
Short video lessons you take at your own pace, with a printable workbook and a certificate of completion.
- Six modules per course
- Every lesson ends with a worksheet
- Team licenses available
For your team
Live at your company
A Caiwood X partner delivers the course in person at your site or event.
- One-Day Intensive or Two-Day Immersion
- Printed workbook and toolkit for every seat
- On-demand access included for every participant
Better together
Paths
Three courses combined into one program, on demand or live, run on consecutive days or one day a month.
- Five paths plus All Access
- Priced below the courses separately
The catalog
Thirteen courses. One way of working.
Leadership
Coming soonLead With Your Strengths
Know your top strengths, see your team's mix, and put both to work.
For individuals, intact teams and leadership groups · Led by Jacque Maples
Uses the CliftonStrengths® assessment from Gallup. Assessment included.
On demandLive: 1 dayLive: 2 days
Pre-bookCustomer Experience
Coming soonCustomer Experience Is Not Customer Service
Find where the promise breaks and fix it as an operations problem.
For CX, service and operations leaders
On demandLive: 1 dayLive: 2 days
Pre-bookStrategy & Revenue
Coming soonPlan vs. Actual: Run the Business on a Scoreboard
KPIs, an operating cadence and variance discipline that hold.
For managers through executives
On demandLive: 1 dayLive: 2 days
Pre-bookOperations
Coming soonFix the Process: Practical Continuous Improvement
Remove waste, standardize the work, and solve problems at the root.
For supervisors, managers and project leads
On demandLive: 1 dayLive: 2 days
Pre-bookLeadership
Coming soonLead the Floor: Leader Standard Work
Daily huddles, floor walks and scoreboards that drive results.
For frontline and mid-level leaders
On demandLive: 1 dayLive: 2 days
Pre-bookOperations
Coming soonSupply Chain for Leaders Who Aren't in Supply Chain
Planning, inventory, spend and supplier basics that protect margin.
For finance, sales and general managers
On demandLive: 1 dayLive: 2 days
Pre-bookCustomer Experience
Coming soonFrom Call Center to Support Center
Metrics, quality and staffing that turn a cost center into loyalty.
For contact-center and service leaders
On demandLive: 1 dayLive: 2 days
Pre-bookStrategy & Revenue
Coming soonThe 90-Day Turnaround
Diagnose, stabilize and lock in a turnaround in one quarter.
For executives, GMs and leaders new in role
On demandLive: 1 dayLive: 2 days
Pre-bookLeadership
Coming soonLeading Change That Holds
Frontline ownership and a cadence that carries change past month four.
For leaders running change
On demandLive: 1 dayLive: 2 days
Pre-bookAI
Coming soonAI at Work: Role-Based AI for Leaders and Teams
Use AI safely in daily work, with prompts, guardrails and real use cases.
For all levels, including regulated sectors
On demandLive: 1 dayLive: 2 days
Pre-bookOperations
Coming soonBuild the System, Not the Fix
Turn recurring problems into systems that run without heroics.
For managers who spend their days firefighting
On demandLive: 1 dayLive: 2 days
Pre-bookStrategy & Revenue
Coming soonRevenue Execution: Pricing, Pipeline and Follow-Through
One commercial operating system across sales, operations and service.
For sales and commercial leaders
On demandLive: 1 dayLive: 2 days
Pre-bookPaths
Courses that work better together.
Each path combines three courses into one program, priced below the courses on their own.
Three courses
New Leader Path
- Be Exceptional
- Lead the Floor: Leader Standard Work
- Leading Change That Holds
Three courses
Team Strengths Path
- Lead With Your Strengths
- Be Exceptional
- Leading Change That Holds
Three courses
Operational Excellence Path
- Plan vs. Actual: Run the Business on a Scoreboard
- Fix the Process: Practical Continuous Improvement
- Supply Chain for Leaders Who Aren't in Supply Chain
Three courses
Customer Experience Path
- Customer Experience Is Not Customer Service
- From Call Center to Support Center
- AI at Work: Role-Based AI for Leaders and Teams
Three courses
Executive Turnaround Program
- The 90-Day Turnaround
- Plan vs. Actual: Run the Business on a Scoreboard
- Leading Change That Holds
Every course
All Access
Every course on demand for a year, including new courses as they launch.
Pre-book this pathPre-book
Reserve your place.
No payment now. Tell us what you want and how you want it. We'll hold your place and come back to you before launch.
What happens next: you'll get a confirmation email right away. On-demand pre-books get first access and founding-member pricing before public launch. For live sessions, a partner replies within two business days to talk dates, group size and format.
What's the difference between on demand and live?
On demand is a set of short video lessons with a workbook, taken at your own pace. Live is the same course delivered in person by a Caiwood X partner at your site or event, as a one-day or two-day program, with a printed kit for every participant and on-demand access included.
Who presents the on-demand lessons?
On-demand lessons are presented by AI-generated versions of our partners, scripted from their real experience. Live sessions are always delivered in person by the partners themselves.
Can we combine courses?
Yes. Choose a path, or pick any courses and we'll build a program around your team. Live programs can run on consecutive days or one day a month.
Do I pay to pre-book?
No. Pre-booking holds your place and gets you founding-member pricing at launch. You decide then.
CliftonStrengths® is a trademark of Gallup, Inc. Caiwood X is not affiliated with Gallup.