About Caiwood X
We've built our reputation by standing shoulder-to-shoulder with leaders — not just consulting, but co-creating what's next.
The Caiwood Journey
Our Mission
Our Promise
Our Passion
01
We exist to build deep, authentic partnerships with leaders — embedding alongside your team to co-create solutions that are aligned, agile, and built around your people, purpose, and performance.
02
We are here to drive strategic transformation that turns complexity into clarity, eliminates friction, and accelerates meaningful progress across operations, experience, and execution.
03
We empower businesses to grow with intention — building scalable systems, engaged teams, and exceptional customer experiences that create lasting value and fuel sustainable success.
Partner and CEO
Consultant | Speaker | Coach
Jacque Maples is a trusted growth partner and expert strategist dedicated to helping mid-sized businesses overcome market challenges, optimize operations, and unlock sustainable revenue growth. As co-founder and CEO of Caiwood X, Jacque partners with leadership teams to deliver meaningful, measurable results—transforming customer experience strategies, streamlining systems and processes, and accelerating organizational performance.
With nearly two decades of executive leadership experience—including over 15 years in healthcare and more than 6 years in global manufacturing and distribution—she brings a unique depth of expertise across both public and private sectors, including experience with private equity buyouts.
Throughout her career, Jacque has remained a go-to consultant for former colleagues and organizations seeking practical, high-impact solutions grounded in real-world experience. She is a sought-after national speaker and a catalytic leadership coach known for helping executives unlock clarity, confidence, and performance in times of transformation.
Passionate about customer centricity and curating exceptional experiences, she empowers companies to compete more effectively, energize their teams, and deliver measurable results. Her work strengthens the foundation of every organization she touches—creating systems that scale, cultures that inspire, and customer journeys that drive long-term success.
Partner and President · Operations + AI
Operator | Supply Chain | AI
Tamer is an enterprise operator with more than 25 years in operational excellence, strategic execution and global supply chain, including senior operations and supply chain leadership roles in multinational consumer goods and in a multi-billion-dollar building products manufacturer.
He is the architect of the Caiwood X AI operating system, the infrastructure that lets the practice move research, analysis and reporting at machine speed so every client hour goes to senior judgment. He turns strategy into shipped, measured results.
Tamer holds APICS CSCP and CPIM certifications and an MBA from the University of Liverpool.
Our extended network
At Caiwood X, we believe the right expertise makes all the difference.
Led by co-founders Jacque Maples and Tamer Hassanein, we partner with a powerful network of executive-level consultants and subject matter experts, each bringing 20–40 years of experience in fields like Finance, Operations, Supply Chain, Leadership Development, and Human Resources. With backgrounds that span industries and continents, they offer unmatched perspective and practical insight.
You won’t find one-size-fits-all staffing here — we carefully tap into this extended team based on the unique needs, goals, and culture of each organization we serve.
At Caiwood X, we make sure you have them.
Tailored Solutions for Industry Leaders
Let us accelerate your journey
45 minutes with a partner, free. Bring the problem that keeps coming back — we'll leave you with a clearer first move.
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