ROOTED IN experience. DRIVEN BY impact.
We’ve built our reputation by standing shoulder-to-shoulder with leaders — not just consulting, but co-creating what’s next.
OUR MISSION
Curating transformation from the inside out to help growth-minded leaders build thriving businesses and stronger communities.
OUR PROMISE
To transform business experiences, accelerate revenue and empower organizations, leaders, employees, and communities to thrive.
OUR PASSION
PARTNER.
We exist to build deep, authentic partnerships with leaders — embedding alongside your team to co-create solutions that are aligned, agile, and built around your people, purpose, and performance.
TRANSFORM.
We are here to drive strategic transformation that turns complexity into clarity, eliminates friction, and accelerates meaningful progress across operations, experience, and execution.
GROW.
We empower businesses to grow with intention — building scalable systems, engaged teams, and exceptional customer experiences that create lasting value and fuel sustainable success.
At CAIWOOD X, we don't just consult;
we catalyze transformation.
Meet the Team - Coming Soon
At Caiwood X, we believe the right expertise makes all the difference.
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Led by founder Jacque Maples, we’re proud to partner with a powerful network of executive-level consultants and subject matter experts, each bringing 20–40 years of experience in fields like Finance, Operations, Supply Chain, Leadership Development, and Human Resources. With backgrounds that span industries and continents, they offer unmatched perspective and practical insight.
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You won’t find one-size-fits-all staffing here — we carefully tap into this extended team based on the unique needs, goals, and culture of each organization we serve.
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Photos and bios of our trusted partners will be added soon, so you can get to know the exceptional people behind the work.
Transformation starts with the right people.
At Caiwood X, we make sure you have them.
PARTNER AND CEO
Jacque Maples
CONSULTANT | SPEAKER | COACH
Jacque Maples is a trusted growth partner and expert strategist dedicated to helping mid-sized businesses overcome market challenges, optimize operations, and unlock sustainable revenue growth. As Founder of Caiwood Consulting Group, Jacque partners with leadership teams to deliver meaningful, measurable results—transforming customer experience strategies, streamlining systems and processes, and accelerating organizational performance.
With nearly two decades of executive leadership experience—including over 15 years in healthcare and more than 6 years in global manufacturing and distribution—she brings a unique depth of expertise across both public and private sectors, including experience with private equity buyouts.
Throughout her career, Jacque has remained a go-to consultant for former colleagues and organizations seeking practical, high-impact solutions grounded in real-world experience. She is a sought-after national speaker and a catalytic leadership coach known for helping executives unlock clarity, confidence, and performance in times of transformation.
Passionate about customer centricity and curating exceptional experiences, she empowers companies to compete more effectively, energize their teams, and deliver measurable results. Her work strengthens the foundation of every organization she touches—creating systems that scale, cultures that inspire, and customer journeys that drive long-term success.
You need more than a consultant — YOU NEED A TEAM OF PARTNERS who understand your business, inspire your people, and deliver customized strategies that drive real growth.
Tailored Solutions for INDUSTRY Leaders
Whatever your unique industry and business needs are, we have a creative solution.
Healthcare
Employee Engagement and Cultural Transformation
We transformed workforce engagement, igniting a 22% boost in employee morale and setting a new benchmark for patient satisfaction.​​
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Health System Operational Excellence
We brought Lean thinking to healthcare, catapulting a hospital from the bottom 20 to the top 10 in quality rankings within a year.
Manufacturing
Lean Manufacturing Excellence
From chaos to control: We streamlined production lines, improving on-time delivery by 28 points and lifting productivity by 25%.
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Bottlenecks to Breakthroughs
A precision-engineered turnaround using lean transformation that boosted On-Time Delivery from 67% to 95% and cut cycle times by 30%. The result: faster operations, higher productivity, and reduced waste.​​
Distribution
Customer Experience Transformation & Commercial Strategy Rebuild
In just one year, we turned fragmented sales and customer operations into a unified commercial powerhouse, fueling a 14% revenue surge and a 29% boost in profitability.
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Supply Chain Separation
Separation without disruption: We orchestrated a flawless supply chain carve-out across 20+ sites, boosting agility and safeguarding customer service.
Hospitality
Boutique Hospitality Transformation
We revitalized a boutique hotel’s guest experience, turning rainy seasons into sold-out seasons — lifting occupancy by 27% and profitability by 16%.
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Leadership Development & Career Pathing
By redesigning leadership pipelines, we helped future-proof organizations, slashing turnover and empowering high-potential talent.
Retail
Smart Scale for Smart Retail
When one-size-fits-all models inflated costs, Caiwood Group implemented region-specific supply chains—cutting expenses by up to 18% and boosting retail agility across 5+ markets without sacrificing service.
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Retail Fulfillment, Reinvented
By centralizing logistics operations, Caiwood Group improved delivery speed by 22%, cut transport costs by 15%, and achieved 95%+ retail fulfillment reliability across the network.
And Many More...
Global SIOP Transformation
We orchestrated a global inventory revolution, propelling service levels to 98.5% and transforming customer wait time into a competitive advantage.
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End-to-End Business Process Optimization & NPS Improvement
We slashed onboarding times by 40% and doubled customer loyalty scores, turning complexity into streamlined satisfaction.